Scheduling Services Manager - TDCJ Galveston
REQUIRED EDUCATION/EXPERIENCE:
Bachelor’s degree or equivalent and five years related experience.
JOB DESCRIPTION:
To provide analysis of high volume centralized scheduling center activities; to formulate recommendations designed to improve the operational effectiveness of the work area, increasing productivity and controlling costs; and to provide consulting support to management for program development and planning.
ESSENTIAL JOB FUNCTIONS:
- Contributes to the success of UTMB Managed Care Organization.
- Conducts extensive analysis of departmental functions and procedures by using work simplification, organizational analysis, work measurement, staffing control and cost/benefit analysis.
- Supervises the development and coordination of centralized scheduling center and scheduling personnel.
- Oversees the preparation and documentation of recommendations and the implementation of new methods or systems that improve the operational effectiveness of the work area.
- Creates and edits all departmental procedure manuals.
- Monitors automatic call distributor system
- Develops training program and staff development procedures.
- Identifies appropriate internal controls for department; provides mechanisms to monitor and enforce compliance.
- Performs related duties as required.
SALARY RANGE:
Salary commensurate with experience.
WORK SCHEDULE:
General
Equal Employment Opportunity
UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.
