Outpatient Nurse Manager - Clinics Administration & Support

Minimum Qualifications:

RN with bachelor’s degree in nursing. Minimum of five (5) years’ experience in health care, preferably in an outpatient setting, with supervisory experience. Current license or valid permit to practice professional nursing in Texas.

Job Summary:

The Nurse Manager is a professional nurse leader who provides guidance and direction to outpatient clinical staff and is responsible for assuring that nursing care is provided in accordance with hospital departmental policies and procedures, established standards of nursing care and practice, and as defined by the state of Texas. The Nurse Manager assesses, monitors and oversees the quality, quantity and mix of nursing staff assigned to the clinics daily.

Major Duties/Critical Tasks:

• Defines clinical personnel requirements and position competencies for the practice with the Director of Nursing.
• Continuously monitors staffing levels and adjusts as appropriate to meet various clinical care and financial objectives.
• Promptly interviews, hires, and orients clinical personnel.
• Objectively evaluates/documents performance of personnel and takes corrective action as appropriate.
• Assures that nursing staff provides patient care in accordance with hospital, practice and Outpatient Clinic policies and procedure, established nursing standards of care and practice, and as defined by the state of Texas.
• Coordinates clinic nursing functions such as assessment, patient teaching, and medical record documentation. Coordinates overall patient flow process with clinic management.

Administrative and Nursing Liaison:

• Participates in clinical department, and hospital-wide programs affecting the delivery of care.
• Represents the clinical practice when meeting and working with other components of UTMB.
• Assists in conducting orientation programs for nursing personnel.

Finance / Account Management:

• Works with the Clinic Manager to develop / modify supply, personnel, capital equipment, and special program budgets.

Leadership:

• Maintains a continuous physical presence within the clinic and responds to requests for assistance.
• Creatively identify opportunities for improvement in all aspects of the clinic.
• Facilitates patient flow, communication, and problem resolution.
• Assists with implementation of policies and programs.
• Serves as a resource person and role model for staff.
• Encourages participation in practice activities.
• Assists nursing staff in evaluating patient care needs.
• Assists with staffing, when necessary, by performing nursing functions.

Project Coordination:

• Serves, as requested, on task forces, work groups, or committees.
• Leads / participates, as appropriate, in collaborative team approaches to developing and enhancing an integrated system of care.

Communication:

• Effectively communicates with medical, clinical and clerical staff to ensure the efficient operations of the clinic.
• Effectively communicates with patients and visitors to resolve inquiries.
• Recognizes the need, and responds in a timely manner, to inform the Director of Clinic Operations / Director of Nursing of operational issues within areas of responsibility.

Maintenance of Environment and Security:

• Identifies and promptly addresses unsafe practices and other safety issues in the clinic.
• Ensure staff participation in all fire safety, infection control and other mandatory training.

Medical Office / Administrative Policies:

• Assists in the development and implementation of medical office or administrative policies related to the delivery of care.

Continuing Education:

• Actively participates in continuing education activities.
• Prepares and presents information to co-workers after attending special programs and workshops as appropriate.
• Accepts responsibility for personal professional development and demonstrates desire for personal growth.

Knowledge/Skills/Abilities:

• Outpatient operations and management
• Personnel management
• Nursing standards and practices
• Problem solving skills
• Written and verbal communication skills
• Interpersonal skills
• Computer literacy
• Ability to plan, organize, supervise and coordinate medical office operations as member of a multi-disciplinary management team.
• Ability to manage the daily operations of multiple practice locations.
• Ability to function in a highly complex environment, interprets, analyze and present data of a complex nature.

Salary Range:

Actual salary commensurate with experience or range if discussed and approved by hiring authorities. 

Work Schedule:

On-site, Monday through Friday, 8am to 5pm, and as needed on occasion.