Administrative Support Associate - Osher Lifelong Learning Institute

Minimum Qualifications:

High school diploma or equivalent.  Two years of office-related experience.

Preferred Qualification:

A bachelor's degree is preferred.

Job Summary:

To provide clerical, secretarial, and office administrative support to a process or area, ensuring operational administrative process continuity.

General OLLI  Job Duties/Support:

• Represents the OLLI program with integrity, professionalism, and commitment to serving members and others.
• Assist in sourcing curriculum content and support catalog production and distribution for each term.
• ProClass software maintenance, management, and additions as needed.
• Maintains instructor database, coordinates process for credentialing, and supports the process for payment.
• Create and publish OLLI announcements, newsletters, special flyers, and email blasts.
• Support classes/programs with technology interface (i.e., Zoom logistics, including coordination of calendars, links, training, and classroom setup).
• Create and maintain course evaluations.
• Assist with maintaining lists/information for release forms and other documentation.
• Answer, respond, and assist with calls, emails, or tasks related to the OLLI program, registration, class information, payments, and other related membership or program inquiries.
• Assist with the creation of program announcements, newsletters, and support distribution and publishing through the OLLI website and social media.
• Assist and coordinate onsite set-up for classrooms, OLLI activities, and events, including rearranging classroom tables and chairs (must be physically able to move lightweight tables and folding chairs); may sometimes entail working evenings or weekends.
• Represent OLLI at functions, seminars, or other public events; prepare materials and handouts as needed. 
• Positive customer service attitude
• Attention to detail.
• Computer familiarity and interest in growing skills; MS Office fluency – particularly mail merge, Outlook, Excel, and PowerPoint
• Ability to walk quickly, carry, lift, push, or pull a minimum of 25lbs
• Reliable team player.
• Good communication skills.
• Eagerness to learn, grow, and be intrinsically motivated.
• Performs other related duties as assigned.

Salary Range:

Actual salary commensurate with experience.

Work Schedule:

To be determined by the department.