Transfusion Safety Officer - Blood Bank

JOB DESCRIPTION
The Transfusion Safety Officer (TSO) will collaborate with the Transfusion Services Manager, Transfusion Medicine leadership and UTMB Hospital Quality to ensure that patient blood management and transfusion-related activities are monitored and conducted in the safest possible manner to meet or exceed all existing standards of practice at all four of the UTMB campuses.

EDUCATION & EXPERIENCE
Minimum Qualifications:
•    Bachelor's degree in nursing, Clinical Laboratory Science, Basic Science or related field
•    Must have two (2) years related experience

LICENSES, REGISTRATIONS OR CERTIFICATIONS
Required:
•    Valid Texas RN License and/or Certification with American Society for Clinical Pathology (ASCP) or American Medical Technology (AMT) within 12 months of hire

ESSENTIAL JOB FUNCTIONS
•    Works with multiple leadership departments to support all four UTMB campuses to ensure the best transfusion practices
•    Collects all Transfusion Metrics for both within and outside of the laboratory
•    Collaborates with the Transfusion Services Manager and Transfusion Committee Chair in the development of the Transfusion Committee agenda 
•    Prepares and presents Transfusion Statistics at the monthly Transfusion Committee meeting
•    Prepares and presents Quality Metrics for all four UTMB Laboratory Services and Hospital Quality Meetings
•    Participates as a member of the Blood Stewardship Committee
•    Collaborates with nursing education to provide presentation during Nursing Services Orientation
•    Acts as the Transfusion Services representative at the Nursing Skills Fair
•    Conducts investigation into all transfusion-related events
•    Provides oversite of external error and incident reports related to Transfusion
•    Serves as a liaison between Transfusion Services personnel, Transfusion Medicine leadership and hospital nursing staff
•    Authors articles on process improvement for Risk Management and Nursing Services newsletters
•    Oversees monthly Massive Transfusion Protocol (MTP) reviews including preparation of timeline, summary of MTP activation and scheduling of meeting with all parties involved
•    Participates in Trauma Services Committee monthly meetings
•    Coordinates and directs process improvement projects and audits
•    Reports to the Safety Culture Committee (SCC)
•    Collaborates with Transfusion Services Manager and Transfusion Medicine Medical Director to develop Patient Blood Management Program according AABB requirements
•    Compiles Transfusion Medicine statistics to evaluate compliance with the Patient Blood management Program.
•    Works with the Transfusion Services Manager, Transfusion Medical Director and Chief Medical Officer to ensure compliance with all transfusion regulatory agencies  e.g. FDA, CMS, AABB, CAP and Joint Commission.
KNOWLEDGE/SKILLS/ABILITIES
    Business knowledge:
•    Key knowledge of modern health care administration, principles and practices within a managed care environment and/or an academic medical center
•    Knowledge of the principles and practices of supervision and administration as applied to the management and direction of personnel within areas of accountability 
•    Effective managerial and administrative abilities as applied to the complex environment of an academic health center

Leadership abilities:
•    Ability to implement change in a positive, sensitive, and forward-thinking manner
•    Strategic thinking and planning 
•    Developing goals and objectives, and establishing priorities
•    Self-starter with a willingness to try new ideas
•    Good judgment and ability to act decisively at the right time
•    Effective problem-solving skills
•    Knowledge of and ability to function in a participatory management environment which involves clinical department chairmen, division chiefs, administrators, and various levels of management.    
•    Results orientation

Human Relations abilities:
•    Ability to build collaborative alliances and teams
•    Effective persuasion and negotiation skills
•    Effective interpersonal skills
•    Effective ability to ensure a high level of customer satisfaction 
•    Flexibility and receptiveness to new and different opinions/ideas
•    Ability to create win/win solutions and relationships
•    Ability to effectively deal with conflict management and the skill to anticipate and bring issues to resolution

Analytic Skills:
•    Organization, planning, scheduling, and project management skills
•    Ability to develop and analyze options, recommend solutions to solve complex problems and issues
•    Ability to identify and resolve problems with a minimum of direction

Communication Skills:
•    Excellent communication and interpersonal skills with a high degree of professionalism and competence in dealing with staff, multidisciplinary teams including physicians, administration, and financial staff
•    Effective verbal, written communication and group presentation skills
•    Design and implementation of communication program to management team