Lead EHR Clinical Apps Analyst - ITS-Clin Ambulatory

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent and five years of related experience. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of complex systems, analysis of clinical workflows, and system adoption strategies.

Preferred Qualifications:

• Bachelor’s degree in Information Technology, Business or a clinically related field preferred; however, years of experience may be considered in lieu of a degree.

• Current certification within the Epic MyChart module.

Job Summary:

This position is responsible for the design, configuration, implementation, optimization, maintenance, and support of complex clinical systems to improve in compliance with all applicable regulations and organizational policies. Clinical applications include any software application used in support of the clinical enterprise including patient registration, patient billing, clinical documentation utilized in the ambulatory and inpatient settings, as well as applications for specific medical specialties such as, but not limited to, Radiology, Pathology, Oncology, Transplant, and Cardiology. Other responsibilities include providing advanced analysis and documentation, formulating logical statements of business and management problems to develop requirements for configuration of clinical applications, and providing solutions to complex problems. This role requires an understanding of the assigned system applications, functions, and features that end-users would experience. Has full technical knowledge of all phases of clinical applications programming.

Job Duties:

• Strong subject matter expertise, technical knowledge and analytical skills in the following Epic EHR modules and features: Epic MyChart, Epic Cadence, Epic Ambulatory, and Hello World

• Significant experience in documenting business processes, work planning, problem resolution, requirements and technical analysis, software design, software testing and end-user training and a general understanding of project lifecycle management.

• Ability to review current practices and workflows and research new technology solutions to develop EHR to meet customer’s needs.

• Ability to manage multiple activities and projects.

• The lead analyst will be expected to serve as a liaison between technical and business communities and must be able to communicate complex situations quickly and clearly to people with a variety of technical skills.

• The lead analyst will serve as a role model to junior and senior-level clinical application analysts.

• Performs related duties as required and miscellaneous tasks as assigned

Knowledge/Skills/Abilities:

• Ability to manage a wide range of projects, large and small, along with a high volume of service requests.

• Ability to work independently and in a workgroup

• Ability to prepare a presentation and present to an audience comprised of varying levels of leadership.

• Strong organizational and analytical skills

• Demonstrate effective oral and written communications and follow-up skills, and strong interpersonal relationship skills

It’s important to understand the job titles in this career family. They are listed in order from least experienced to most experienced:

EHR Clinical Application Analyst

EHR Clinical Application Analyst, Senior

EHR Clinical Application Analyst, Lead  * This position

EHR Solution Analyst

EHR Solution Specialist

Knowledge/Skills/Abilities:

• Build experience and current certifications in: Epic MyChart, Epic Cadence, Epic Ambulatory, Hello World

• Project management experience

• Knowledge and experience in implementing and supporting healthcare applications.

• Clinical informatics experience.

• Experience with documenting workflows utilizing Microsoft Visio.

• Experience working with hardware (desktop PCs, thin clients, printers).

Salary Range:

Actual salary commensurate with experience.

Work Schedule:

Remote position. 8 am to 5 pm, and as needed on occasion.