HCSS Maintenance Customer Service Manager
REQUIRED EDUCATION / EXPERIENCE: Bachelor’s degree or recognized equivalent and five years related experience.
Assignment in healthcare facilities requires a Certified Healthcare Facility Manager (CHFM). Acceptance of other facility management certifications in lieu of CHFM will be at the discretion of the Associate Vice President of Property Services. Assignment in non-healthcare facilities requires a Certified Educational Facilities Professional (CEFP) or Certified Healthcare Facility Manager (CHFM) or Certified Facilities Manager (CFM). Acceptance of other facility management certifications in lieu of CEFP or CHFM will be at the discretion of the Associate Vice President of Property Services. If the selected candidate does not have a CHFM or CEFP upon hire, the candidate will be required to attain the certification within two years of the hire date. Progress will be measured by requiring the following at one year: completion (pass or fail) of a CHFM practice exam or participate in the EFP/CEFP preparation course. The employee will be required to have their CHFM or CEFP at or before two years after their hire date.
Must have experience preparing for the Joint Commission (JCAHO) accreditation process and be familiar with associated standards.
EQUIPMENT: Standard office equipment.
WORKING ENVIRONMENT/LOCATION OF POSITION: UNIVERSITY OF TEXAS MEDICAL BRANCH (ONSITE); Hospital (including a prison hospital), clinical, laboratory, academic, and/or office environments. May be exposed to such occupational hazards such as communicable diseases and harmful chemicals. Some exposure to weather and physical hazards. Exposure to mechanical and electrical hazards and may be required to work in high locations or crawlspaces.
· Exposure to areas under construction.
· Usual working conditions found in craft shops and mechanical rooms.
· Exposure to adverse weather conditions or temperature extremes.
· Exposure to electrical/mechanical hazards.
· Proper safety and precaution must be closely observed when operating and repairing specialized equipment and systems.
· Climb ladders and stairways and work on building rooftops of high elevation.
· Work in confined spaces such as ceilings, under floor crawlspaces, and manholes.
· May be required to work extended hours or rotating shifts.
· BSL3, BSL3E, and BSL4 bio-containment level laboratories.
OTHER: Specific job requirements or physical location of some positions allocated to this classification, may render this position security sensitive, and thereby subject to the provisions of Section 51.215, Texas Education Code. The successful candidate may be required to pass a Department of Justice security clearance. ANY QUALIFICATIONS TO BE CONSIDERED AS EQUIVALENTS IN LIEU OF STATED MINIMUMS REQUIRE THE PRIOR APPROVAL OF THE VICE PRESIDENT FOR HUMAN RESOURCES AND EMPLOYEE SERVICES. THE UNIVERSITY OF TEXAS MEDICAL BRANCH AT GALVESTON IS AN EQUAL OPPORTUNITY / AFFIRMATIVE ACTION UNIVERSITY
