Document Specialist - Revenue Cycle Patient Accounts

Minimum Qualifications:

• High school graduate or GED or equivalent years of education, experience and/or training.
• No experience required.

Job Summary:

Manage all incoming physical and electronic mail by sorting, scanning, and indexing and preparing outgoing mail from the department.

Essential Job Functions:

• Sort incoming mail received from mailroom and electronic mail.
• Scan the paper mail received from the mailroom into OnBase.
• Distribute any incoming paper mail to the RCO departments.
• Once paper mail is scanned into OnBase it will need to be Indexed to the appropriate individuals, doc types, and/or RCO departments.
• Index correspondence files received from the Lockbox (Bank Files) on OnBase to the appropriate individuals, doc types, and/or RCO departments.
• Work Bad Address return mail in Epic.
• Mail out the Customer Service Itemized Statements.
• Assist individuals and/or departments with any OnBase and/or correspondence issues.
• Assists in the development of departmental policies and procedures.
• Assists in training and mentoring new employees.
• Participates in team meetings/activities and supports the philosophy and goals of the team and department.
• Reads all announcements and relevant communications relating to job duties.
• Successfully completes competency-based training and testing.

Marginal or Periodic Functions:

• Adheres to internal controls and reporting structure.
• Performs related duties as required.

Working Environment/Equipment:

• Standard hospital, clinical, laboratory and/or office environments.
• Standard office equipment.

Salary Range:

Actual salary commensurate with experience