Director of Operations - Sealy Heart and Vascular Institute

Summary:

The Director of Operations for the Sealy Heart and Vascular Institute (SHVI) reports to the Vice President, Sealy Heart and Vascular Institute with dotted line responsibility to the Chief Operating Officer and is responsible for strategic planning, operational and financial oversight, and management oversight to enhance SHVI's day-to-day operations to ensure the delivery of high-quality, patient-centered care while driving efficiency, innovation, and growth in alignment with the organization's mission and goals. 

Scope: UTMB Health System

Responsibilities:

Operational Leadership & Management

• Executes and manages the daily operations of the Sealy Heart and Vascular Institute across multiple clinical sites, including hospitals and outpatient clinics, under the Vice President's strategic vision and directives.
• Ensures compliance with policies, procedures, and regulatory requirements.
• Implements and maintains key performance indicators (KPIs), providing regular performance updates and recommendations.
• Responsible for ongoing improvement initiatives to enhance patient care processes, operational workflows, and resource management.

Stakeholder Collaboration & Coordination

• Interfaces with health system stakeholders, including procedural area leadership, physician leadership, hospital administration, and clinical section/division leaders, ensuring alignment with SHVI's strategic plan and institutional priorities.
• Collaborates with revenue cycle, finance, decision support, and IT teams.
• Serves as the primary liaison for administrative operations. 

Financial & Budgetary Oversight

• Develops and manages the SHVI budget, produces periodic financial reports and analyses, and presents findings and recommendations.
• Identifies cost-saving opportunities and resource allocation strategies.
• Prepares and recommends business plans for new programs, technology investments, and operational expansions.

Data Analytics & Performance Improvement

• Directs the operational data analytics team to track key performance and financial metrics, ensuring complete transparency and accountability.
• Implements data-driven operational improvements.
• Monitors and reports on patient throughput, care coordination, and resource utilization trends.

Program Development & Strategic Growth

• Leads the execution of new clinical programs designated by VP of SHVI, ensuring full compliance with the strategic vision.
• Implements initiatives to expand service offerings and improve patient access.
• Supports clinical integration efforts and partnership development. 

Leadership & Team Development

• Manages administrative and operational staff.
• Ensures a culture of accountability, collaboration, continuous improvement, and alignment with UTMB's mission.
• Supports recruitment, training, and retention initiatives.
• Adheres to internal controls and reporting structure.
• Performs related duties as required.

Minimum Qualifications:

• Bachelor's degree in healthcare administration, business administration or related field plus five (5) years of relevant experience in administrative healthcare leadership, preferably in a cardiac department in an academic medical center. 

Preferred Qualifications:

• Master's degree in healthcare administration, business administration, or related field.
• Experience in managing physician groups and/or hospital departments.

Knowledge, Skills & Abilities:

• In-depth understanding of cardiovascular services, procedures, and heart and vascular care trends.
• Knowledge of healthcare regulations, including CMS, Joint Commission, and other accreditation requirements.
• Familiarity with healthcare finance, including budgeting, revenue cycle management, and cost-containment strategies.
• Expertise in quality improvement principles, patient safety standards, and clinical performance metrics.
• Awareness of healthcare technology, including electronic medical records (EMR) systems and data analytics tools.
• Knowledge of human resources management, including staffing, training, and team development.
• Leadership and team management.
• Strategic planning and execution; build and sustain trust with diverse stakeholders.
• Effective communication, relationship-building, problem-solving, and decision-making; adapt to changing priorities and regulations and foster a patient-centered, inclusive environment.